Terms and Conditions
Delivery
Delivery in the majority of cases is by our nominated courier, Business Post.
The estimated delivery for normal stock items is 1 to 2 working days to UK Mainland.
Delivery to Northern Ireland, Republic of Ireland, Isle of Wight, Isle of Man, Channel Islands and Scottish Postcodes AB, IV, KW, PA, PH, HS, KA, ZE will be between 2 and 4 working days.
Delays may at times be unavoidable due to availability of stock, adverse weather conditions, or other circumstances out of our control.
Parcel delivery is during the day 9:00am - 5:30pm Monday - Friday. Signature required upon receipt.
An alternative delivery address can be added at the time of order. This may delay delivery to 3 working days.
For any problems with delivery contact customercare@thesoccerstore.co.uk
Delivery costs
For orders under £50 the cost of delivery to the UK mainland will be £4.95. Exceptions apply to the following areas:
Northern Ireland, Republic of Ireland, Isle of Wight, Isle of Man, Channel Islands and Scottish Postcodes AB, IV, KW, PA, PH, HS, KA, ZE
The charges for these areas are as follows:
Scottish Postcodes as shown below £15.00
Northern Ireland £15.00
Republic of Ireland £15.00
Isle of Man £15.00
Isle of Wight £5.00
Channel Islands £35.00
Free Delivery
Free delivery is given for all orders over £50 to UK Mainland postal addresses.
Exceptions apply to Northern Ireland, Republic of Ireland, Isle of Wight, Isle of Man, Channel Islands and the following Scottish postcodes :
AB31 to AB38, AB40 to AB56, IV1 to IV28, IV30 to IV32, IV36 to IV40, IV52 to IV54, IV63, KW1 to KW14, PA21 to PA38, PH4 to PH41, PH49 to PH50, HS, IV41 to IV49, IV51, IV55, IV56, KA15 to KA17, PA20, PA41 tp PA49, PA60 to PA78, PH42 to PH44, ZE
The charges for these areas are as follows:
Scottish Postcodes as shown above £15.00
Northern Ireland £15.00
Republic of Ireland £15.00
Isle of Man £15.00
Isle of Wight £5.00
Channel Islands £35.00
Returns
It is the policy of The Soccer Store to guarantee total satisfaction with your purchase. All items which are returned in their original condition, as received, carry The Soccer Stores 14 day money back guarantee.
Please contact us at customercare@thesoccerstore.co.uk
Goalpost Returns
The Samba goals come complete with a 12 month guarantee for any faulty parts. Should the goal need to be returned through no fault of The Soccer Store, a £20 re-stocking fee will be charged, which covers transportation and checking in. Any goals that are returned in an unfit state will result in a refund being denied.
Credit Card Security
Transaction security for The Soccer Store is provided by a third party, Protx.
Protx provides very high levels of internet and physical security to ensure sensitive information is never compromised. Credit/debit card details are secured within 128-bit encrypted sessions. Sensitive information is stored on a heavily encrypted database that is protected by multiple government approved firewalls.
Transactions made on Credit Cards will show up on your statement as ‘Premier Leisure Sandbach’
Privacy Policy
Because The Soccer Store respect their customers and understand concerns about privacy we have instituted policies to ensure that personal information is handled in a safe and responsible manner.
The Soccer Store web site gathers customer information to improve the content of their web site, enhance the on-line shopping experience and for marketing and promotional purposes. This currently includes information gathered whilst processing sales transactions and provided by customers in response to surveys and other requests. No information gathered will be passed on to other organisations.
Disclaimer
The Soccer Store provide this site and its contents 'as is' and, to the fullest extent permissible by law, make no warranty or representation of any kind, expressed or implied, including those of merchantibility and fitness for purpose or arising from a course of dealing, usage or trade practice. The Soccer Store have made all reasonable efforts to ensure the information on this web site is accurate, complete and current at the time of its inclusion, however they accept no liability for any inaccuracies or omissions in the web site and The Soccer Store reserve the right to make changes to prices and information at any time without prior notice.
Contact Us
For enquiries about products on sale or sales transactions please contact us at: customercare@thesoccerstore.co.uk
Tel 01606 835050
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