Samba Rugby Posts

Delivery

Free delivery is given for all orders over £50 to UK Mainland postal addresses.
Exceptions apply to Northern Ireland, Republic of Ireland, Isle of Man, Isles of Scilly and the following Scottish postcodes :
FK17-28, G83, IV1-28, IV33-39, KW1-3, KW5-14, PA21-33, PA35-40, PH18-26,PH30-42, HS1-9, IV40-51, IV55-56, KA27, KA28, KW15-17, PA20, PA34, PA41-48, PA60-78PH42-44, ZE1-3
The charges for these areas are as follows:
Scottish Postcodes as shown above £9.95 - 2 Day Service
Northern Ireland £9.95 - 2 Day Service
Isles of Scilly (TR21-25)  £9.95 - 2 Day Service
Isle of Man £9.95 - 2 Day Service
Republic of Ireland £15.00 - 2 Day Service


For orders under £50 the cost of delivery to the UK mainland will be £4.95.
Exceptions apply to the following areas: Northern Ireland, Republic of Ireland, Isles of Scilly, Isle of Man and Scottish Postcodes FK17-28, G83, IV1-28, IV33-39, KW1-3, KW5-14, PA21-33, PA35-40, PH18-26,PH30-42, HS1-9, IV40-51, IV55-56, KA27, KA28, KW15-17, PA20, PA34, PA41-48, PA60-78PH42-44, ZE1-3
The charges for these areas are as follows:
Scottish Postcodes as shown above £9.95 - 2 Day Service
Northern Ireland £9.95 - 2 Day Service
Isles of Scilly (TR21-25)  £9.95 - 2 Day Service
Isle of Man £9.95 - 2 Day Service
Republic of Ireland £15.00 - 2 Day Service

Delivery in the majority of cases is by our nominated couriers.
The estimated delivery for normal stock items is 1 to 2 working days to UK Mainland.
For other items the estimated delivery time is:
Football Kits: 5 - 7 working Days
Steel and Aluminium Goals: 15 to 20 working days
Delivery to Northern Ireland, Republic of Ireland, Isle of Wight, Isle of Man and Scottish Postcodes AB, IV, KW, PA, PH, HS, KA, ZE will be between 2 and 4 working days.
Delays may at times be unavoidable due to availability of stock, adverse weather conditions, or other circumstances out of our control.
Parcel delivery is during the day 8:00am - 5:30pm Monday - Friday. A signature required upon receipt unless instructions are left to state otherwise.
An alternative delivery address can be added at the time of order. This may delay delivery to 3 working days.
We are not able to deliver to the Channel Islands.
For any problems with delivery contact sales@thesoccerstore.co.uk

Returns

The Soccer Store operates a 365 day return policy.
This gives you the confidence to purchase a product with the confidence that you can return the product up to 1 full year after the purchase date.
All we ask is that the product is returned in its original packaging with labels attached, where appropriate and that the product is returned in the same new condition as it was received.
The return product must be fit for resale as a new item, as you yourself would expect to receive it.
The product can be returned by the customer or a collection can be arranged by The Soccer Store (There may be charges for collection and delivery of such items.)
Please note that this does not apply to printed kit items.
Please contact us at customercare@thesoccerstore.co.uk

Goalpost Returns

The goals sold by The Soccer Store come complete with a 12 month guarantee for any faulty parts. Should the goal need to be returned through no fault of The Soccer Store, a £20 return fee will be charged, which covers collection and return charges. Any goals that are returned in an unfit state will result in a refund being denied.

Football Kit Returns All kit orders should be ordered online or confirmed by email or fax to ensure the brand, style, colour, size and personalization are all correct. Orders placed by telephone and not confirmed as above will be entirely at the customers risk. We take care to complete the order to the customers specification but are unable to take responsibility for non-confirmed incorrect orders. Items with personalization (numbers, names and sponsors logos) are non-returnable. We are not able to recommend sizes for garments even where some manufacturers state recommended ages/sizes. This is the sole responsibility of the purchaser and they do so at their own risk.

All items that have not been personalized in any way are eligible for our 14 day money back guarantee provided that they are unused and retain their original label attached and are in their original packaging. The Soccer Store are not able to accept any cost incurred in exchanging products